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Contents

Can Your CRM Do This? How Virtuous Helps Faith-Based Nonprofits Build Lasting Donor Relationships

Faith-based nonprofits face increasing challenges in donor retention, engagement, and volunteerism in todayโ€™s rapidly shifting fundraising landscape. This blog post recaps insights shared in the recent webinar with Masterworks, โ€œCan Your CRM Do This? How Virtuous Helps Faith-Based Nonprofits Build Lasting Donor Relationships.โ€ Learn how Virtuous uniquely supports faith-driven missions with data-driven, faith-aligned tools for nurturing long-term donor relationships.

Watch the full webinar in the link below.

The Fundraising Slowdown & Donor Retention Challenges

In a climate where general donor retention rates are on the decline due to economic uncertainty and increasing direct mail costs, many faith-based nonprofits are feeling the pressure. Lower cumulative donor engagement has become a widespread issue.

Why Traditional CRMs Fall Short

Most CRMs are ill-equipped to handle nuanced, spiritually-aligned donor engagement strategies. They lack the flexibility and intelligence to track faith-based touchpoints like prayer or mission-aligned generosity.

How Virtuous is Different

Virtuous acknowledges the role of faith in donor behavior. Research from Masterworks shows that:

  • Donors who pray about their giving show higher long-term value.
  • Supporters who pray for your organization are less likely to lapse.

Virtuous empowers nonprofits to:

  • Create donor prayer tracks.
  • Send prayer alerts.
  • Prioritize relational over transactional engagement.

Personalized Donor Tracks & Communication Challenges

Faith-based nonprofits often manage complex relationships across organizational and individual donor types. Misalignment in communicationsโ€”or irrelevant outreachโ€”can quickly erode trust.

What Causes Donor Lapse?

According to Masterworks research, the top reasons donors stop giving include:

  1. Feeling others needed the help more.
  2. Changes in personal financial circumstances.
  3. Receiving too many or irrelevant solicitations.

How Virtuous is Different

Virtuous helps you send the right message, from the right person, at the right time. Using powerful automation and intelligent segmentation, teams can:

  • Personalize donor tracks by role, behavior, and history.
  • Integrate communications across departments for consistency.
  • Reduce over-solicitation with smarter outreach triggers.

The Shifting Landscape of Mid & Major Donors

While lower-tier donors have declined, growth in mid and major giving has helped stabilize revenue. But this shift demands a more focused and strategic approach to managing high-capacity donors.

The Challenge

Major donor reps are now tasked with balancing:

  • Fewer donor touches.
  • Higher personalization expectations.
  • A growing caseload.

How Virtuous is Different

Virtuous equips gift officers with tools to:

  • Dynamically adjust ask amounts based on donor capacity.
  • Track and nurture long-term donor journeys.
  • Centralize activity tracking and streamline follow-ups.

The Changing Nature of Volunteerism

Post-pandemic, many nonprofits are struggling to restore volunteer engagement to pre-2020 levels. Meanwhile, a new wave of โ€œinformal volunteeringโ€ is risingโ€”such as neighborhood acts of kindness and cause-based micro-engagements.

Whatโ€™s Changing?

  • Formal volunteerism is down.
  • Millennials are the fastest-growing volunteer segment.
  • This generation expects intuitive, digital-first sign-up processes.

How Virtuous is Different

Virtuous makes it easy for faith-based organizations to:

  • Launch accessible volunteer tracks.
  • Promote involvement in both traditional and informal ways.
  • Integrate volunteering data with donor profiles for holistic engagement.

Move Beyond Just a CRM

Virtuous isnโ€™t just a donor databaseโ€”itโ€™s a Responsive Fundraising Platform designed for faith-based nonprofits. From donor prayer alerts to smart gift forecasting, Virtuous helps you build deeper, more lasting relationships grounded in faith and personalized connection.

Ready to build stronger donor relationships and increase engagement at scale? Schedule your personalized demo today.

Watch the Webinar

If you missed this webinar, you can watch the full on-demand video here.

What you should do now

Below are three ways we can help you begin your journey to building more personalized fundraising with responsive technology.

See the Virtuous platform in action.  Schedule a call with our team for personalized answers and expert advice on transforming your nonprofit with donor management software.

Download our free Responsive Maturity Model and learn the 5 steps to more personalized donor experiences.

If you know another nonprofit pro whoโ€™d enjoy reading this page, share it with them via Email, Linkedin, Twitter, or Facebook.

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Grow generosity with Virtuous

Virtuous is the responsive fundraising software platform proven to help nonprofit organizations increase generosity by serving all donors personally, no matter their gift size.

โ€œVirtuous truly understands nonprofits and the importance of our mission. And their open access to data and built-in custom reports gave us access to the data we need.โ€
Todd Shinabarger
Chief Information Officer