Tuesday, May 9
Wednesday, May 10
Thursday, May 11
Welcome to The Responsive Nonprofit Summit! Thousands of nonprofit leaders have gathered to learn fresh insights and tactical strategies to create deep, personal connections with every donor.
In a world that is constantly changing, our generosity must also evolve. If we want to have a positive, long-lasting impact on local communities, it’s important that we rethink the ways we’ve traditionally addressed their needs.
In her talk, Dr. Albert will challenge us to dig deep and reimagine the ways we give and engage with those in need. She will share her personal story of how she found herself hurting those she intended to help in Haiti and how she uses that vivid experience to bring radical transformation to her homeland.
Dr. Albert firmly believes that generosity has the power to change the world, if we allow it to change us first.
How people communicate and connect has changed dramatically in the last 20 years. A new digital world has emerged that is bending over backward to gain our attention. This new world is marked by constant connectedness, hyper-personalized communication, and online communities inhabited by members of our own tribe.
Donors in this new world want to know that their time and money are truly making an impact. They want to be part of a movement. At the same time, today’s donor feels alienated by nonprofit-centric direct-response fundraising. They now expect a personalized, authentic connection to your cause. And it’s changing how donors choose to give.
Join this session with leading experts in giving as they explore how to move from traditional approaches to hyper-personalization in your fundraising.
Calling all leaders (spoiler alert: that’s YOU!) 📣 Join this panel of modern leaders as we explore the mindsets that might be holding you and your mission back. Immerse yourself in an evolved way to look at leadership: one that centers empathy, inclusivity, and equity at its core. Trust-based leadership grounds this discussion as we explore mindsets, culture, and innovation.
Too often, nonprofits are given theory rather than practical advice that they can easily implement. Using the tools provided in this workshop, nonprofit professionals will be able to have the information to create fundraising strategies that will actually make a difference.
Utilizing a few very simple tools, every organization can understand how many donors they have, who they are, and what their interests are.
Having this information will lead to better communications with donors and improve donor engagement. The goal is to increase donor retention, which will result in raising even more money.
Personalized donor engagement is the new normal—but can your nonprofit meet this new demand? Responsive donor journeys help you bring donors from awareness to engagement, then onto generosity and advocacy.
In this workshop with Kelly Cristaldi and Jason Llyod of AmPhil, you’ll learn why it’s critical to your fundraising strategy to have a donor journey mapped out so you can scale your supporter’s generosity.
Most importantly, you’ll walk away with a workbook to help get your team started right away.
For Virtuous Customers: Do you have specific questions about the Virtuous platform? Schedule 1:1 time to meet with our training team at the Expert Bar, where they’ll answer your questions, demonstrate the solutions, and more!
Join this high-level walkthrough of Virtuous and see how it’s built for nonprofit teams like yours.
Donor retention is broken. This is no surprise to anyone who has worked in the nonprofit industry for any length of time.
Despite all the best practices tactics about sending thank you cards, making phone calls, investing in new technology, etc. – the average donor retention rate seems to be stuck around 45%.
In a brand-new research endeavor analyzing both the donor retention performance and the donor experience of 212 nonprofit organizations, we’ve begun to uncover what may be the most important ingredient to keep donors around for the long term.
The best part? This magical ingredient has nothing to do with your technology, your reach, or your budget. Instead, it has everything to do with why your donors give.
Join this panel of modern impact thinkers as we explore how to build evolved methods to grow the digital influence of your organization. We’re diving into marketing and branding, working with influencers, flexing content in various mediums and platforms, leveraging the power of media to build a digital community, and helping nonprofits look to the horizon for evolved methods to grow their digital influence.
This is the panel you’ve been waiting for to get your mission’s story out in the wild. Join us!
Your nonprofit technology should feel like a partnership, not a transactional service. So what else should you look at when you’re choosing a vendor, and what are the key questions you need to ask your team?
This session will cover the 7 key principles nonprofit leaders should consider when evaluating technology.
Trust is essential for growth. Unfortunately, in 2022, the Edelman Trust Barometer reported that nonprofits are perceived as less trustworthy than their corporate counterparts. And, GiveUSA estimates the number of US households that gave to nonprofits decreased from 66% to just under 50% — that’s a 16% decline in 22 years.
This challenge, combined with change as a constant, rising competition and costs to reach supporters, and competing priorities for time and budget, drive many nonprofits to opt into one of three strategies:
Each relies more on magic, not marketing.
During this session, we’ll share insights we gleaned from 404 nonprofit fundraising and marketing leaders, and why they matter to you and your organization’s growth in 2023 and beyond. Plus, we’ll unpack a framework that breaks down the silos between marketing and fundraising, enabling nonprofits to use community-first principles to unlock supporter and funding growth.
From the frontlines of the viral phenomenon KONY2012, Bryan Funk shares his firsthand experience on how Invisible Children built a coalition of young advocates and donors to spark a cultural tipping point that mobilized millions of people to call for the end of three decades of violence in central Africa.
You’ll learn the 5 key strategic levers used to build personal relationships and craft remarkable experiences that delighted and inspired supporters.
While the world constantly moves forward, being responsive means we choose to evolve. To use our collective strength, vulnerability, grit, and passion to meet the moment and change the world—for good.
Join this panel of modern impact thinkers as we explore the evolving nonprofit sector, and how we can meet the moment today.
Making a technology change is about more than platforms—it’s also about people and processes.
Join our in-house change management experts for an informative conversation about preparing for, implementing, and continuing to manage technology changes at your organization.
You will walk away with an understanding of how change management is used in real nonprofit projects and a practical checklist to bring to your next technology change.
What does it really mean to optimize your online giving?
Raising more money online isn’t magic. It’s the result of optimizing your processes and platforms to get better and better results.
The choices you make about each element of the experience have the potential to inadvertently demotivate, confuse, or alienate your donors. Or, they can motivate donors and demonstrate the value of giving.
During this session, Stephen Boudreau offers quick advice for nonprofit leaders who want to grow online giving. With a combination of real-life critiques and the latest research, this session gives practical suggestions and the reasons you should try them.
Meet us at the Main Stage for the Day 1 Closing, where we’ll unearth the biggest takeaways from the day and give you a sneak peek into the agenda for day 2 of the Responsive Nonprofit Summit.
That’s a wrap on Day 1 of the Responsive Nonprofit Summit. Tune into this backstage conversation as we share the biggest moments and top takeaways learned throughout the day.
Welcome back to Day 2 of the Responsive Nonprofit Summit!
Learn 5 key shifts to your team, tactics, and technology to drive increased giving. Donors feel disconnected from the cause at many nonprofits, and nonprofit teams feel siloed and ineffective. The Responsive Maturity Model provides clear, actionable building blocks for healthy, effective teams and increased giving.
Ever wonder why some organizations rave about their technology, and others feel in a constant state of SOS? If you are using today’s modern tools and are not feeling optimistic about your technology, chances are, it’s not the technology that got you there.
Human emotions, expectations, and experiences significantly impact nonprofits’ use of their technology, for better or worse. Technology is innately human. After all, humans built every (mega)bit of it. Therefore, when implementing and using these technologies, we must remember to pay as much attention to the human element as the tech itself.
This session evaluates how human aspects like emotions, expectations, and experience affect a nonprofit’s technology engagement from implementation to everyday operations, the need for a digital maturity methodology, and how behavior changes can create better outcomes.
Responsive nonprofits know changing the world starts by changing ourselves—our organizations—our processes—and our approach.
Join this panel of modern impact thinkers as we explore innovation and the opportunity that exists for you and your mission today.
We’ve all heard that offering more ways for your donors to give can help your nonprofit raise more, but how much more generosity is generated?
In this intimate conversation, join our Head of Product, Jason VanLue, and Founder and CEO of Overflow, Vance Roush, where we’ll share how diversifying giving options for your supporters can help drive more funding for your cause and respond to the needs of today’s modern donor.
We are living in a hyper-connected and personalized world. We need a more responsive approach to our fundraising. Building authentic relationships by responding to the individual and unique needs of every volunteer to build trust is more important than ever.
Responsive fundraising puts the donor at the center and grows giving through personalized donor journeys. It’s the way you treat ALL your donors like major donors. Grateful patient programs utilizing responsive approaches are creating deeper connections with their donors to increase giving. And most importantly, provides an opportunity for the donor to create a legacy.
In our rapidly-evolving world, it seems we’re being called to adapt and respond more quickly than ever before. Leading with agility and resilience has never been more important. But how do we navigate a landscape in which our responsibilities and pressures seem to increase daily, too? How do we live and lead without sacrificing our values or straying from our goals?
The answer lies in conscious leadership: leading with awareness, alignment, and intention.
In this keynote session led by Plenty Consulting principals Jennifer Mulholland and Jeff Shuck, we’ll explore why the world calls us to lead consciously – and how conscious leadership can empower you to become a more responsive, confident leader. We’ll uncover the power of conscious leadership and how you can harness it to create meaning and growth in your life, your organization, and the world.
By the end of this session, you will better understand how to lead with consciousness to create more calmness, confidence, and fulfillment. And we’ll share tips and techniques you can take away and use immediately on the job.
Please join us as we explore why changing yourself is the key to transforming the world around you. This session is sure to leave you feeling empowered and inspired!
Join this panel of modern impact thinkers as we explore how to build a sustainable mission that grows and thrives over time, diversifies revenue, takes care of its people, builds strategies to forecast and evolve, and innovates how to deliver impact.
Does the word ‘automation’ make you think of AI, ChatGPT, or worse, a robot doing a person’s job?
It couldn’t be further from the truth!
Automation is the number one tactic your nonprofit can leverage to decrease staff time, increase personalization with supporters, and grow generosity.
Join our in-house experts as they give you the tools required to crawl, walk, and run with automation at your organization. You’ll walk away with an understanding of how automation works and a practical checklist to help you get started right away.
Join Tony Martignetti, the Planned Giving evangelist, for a fast-paced webinar that will show you how to engage your donors in fruitful discussions about Planned Giving – while avoiding the dreaded “d-word.”
During this session, you’ll learn how to:
We’ll also leave plenty of time to answer your questions. This webinar is designed for nonprofits that are at least 5 years old and have individual donors–but it’s also a great way for newer nonprofits to prepare for the future.
Leaders and organizations make four common, avoidable mistakes when innovating for renewal and growth. For many, “innovation” has a bad reputation. It evokes well-intended but ineffective initiatives, frustration, and missed expectations.
In this session, Dave will debunk common misconceptions and share practical ways to drive innovation effectively.
If left unaddressed, we believe mental health is one of the most silent, debilitating, and dangerous threats to the nonprofit sector today. And let’s face it—it’s simply not discussed enough.
This discussion is about lifting the stigma. We’ll be approaching the conversation squarely with a diverse panel of nonprofit professionals and clinical experts who bring a depth of lived experiences, personal and professional research, and clarity of purpose.
You’re not alone.
Join us in community and feel seen, inspired, and ready to take steps toward healing.
Marketing trends come and go, but the top marketing trends are the ones worth adopting – email marketing, digital marketing, and multichannel marketing – and each plays a significant role in your strategy.
Join Kelly Cristaldi and Nicholas Kristock, Executive Director of Fleece & Thank You and CEO of KindKatch, as we discuss the marketing trends that’ll shape your nonprofit’s future and grow your impact like incorporating storytelling, creating digital experiences that create awareness, and leveraging automation into your marketing and outreach efforts to grow impact at scale.
Plus, you’ll walk away with a workbook to help your team organize your content and thoughtfully plan each marketing campaign.
Grateful patients and their loved ones have experienced life-saving and life-changing care. The care in your fundraising should be as world class as your hospital. We are living in a hyper-connected and personalized world. We need a more responsive approach to our fundraising. Building authentic relationships by responding to the individual and unique needs of every patient to build trust is more important than ever.
Responsive fundraising puts the patient at the center and grows giving through personalized donor journeys. It’s the way you treat ALL your donors like major donors. Grateful patient programs utilizing responsive approaches are creating deeper connections with their donors to increase giving. And most importantly, provides an opportunity for the donor to create a legacy.
Top Learning Objectives
Meet us at the Main Stage for the Day 2 Closing, where we’ll unearth the biggest takeaways from the day and give you a sneak peek into the agenda for the final day of the Responsive Nonprofit Summit.
That’s a wrap on Day 2 of the Responsive Nonprofit Summit. Tune into this backstage conversation as we share the biggest moments and top takeaways learned throughout the day.
Details coming soon!
Which marketing tactics will be most effective for your nonprofit to invest in 2023?
Community Boost wanted to find out. So, we launched The 2023 Nonprofit Acceleration Survey, and gathered the latest insights from over 1200 nonprofit professionals to study the high-performing marketing strategies used to advance nonprofit’s missions today.
And now, we’re ready to uncover all our learnings distilled from the data, so you can create a marketing strategy designed specifically to help you accelerate your growth in 2023.
Join Ernad Civic, Director of Marketing and Candace Cody, Digital Events Manager at Community Boost as they dive into the top nonprofit marketing trends from the report.
During this session, you’ll learn:
Don’t just follow nonprofit marketing trends. Be at the forefront.
You’ll walk away equipped with the data-driven insights needed to effectively engage with today’s audiences, so you can make a bigger impact tomorrow.
We all know it: Development is a team sport. Join us to unpack the core positions of a development team to help you prioritize your work, ask the right questions, define metrics that matter, and how-to advocate for you, your role, and LOVE your work too.
Have you struggled to mobilize your volunteers for your cause? Not to mention the endless headaches associated with managing paper sign-in sheets, disjointed communications with your volunteers, and ensuring the day goes smoothly.
But it doesn’t have to be this way.
Join us for this intimate conversation with Caitlyn Barker, Community Engagement Coordinator at MOFGA, and how their organization was able to mobilize 1,600 volunteers across 10,000 shifts during their annual 3-day event.
Data, data, data…. we are collecting more of it from more places. How do we make sense of it all? What data is going to help fundraisers drive results? Prioritize their portfolio? Understand trends that may help you understand the donor/prospect?
Our panelists will share their thoughts and answer your questions about how to help fundraisers understand what data they need and how to use it.
When was the last time you received formal training on how to solicit a gift? Whether it’s been way too long (if ever) or if you’d simply like to learn a few helpful tips, this workshop will prepare you for your asks! Gain confidence and eliminate any fear of asking your supporters to join your worthy cause.
Making an ask is both a science and art; join Virtuous in a webinar outlining tips and tricks to set yourself up for success with your Major Donors. This session outlines the donor cycle, including how to prepare both the prospect and yourself for the solicitation, as well as tools for effective follow-up.
Join this panel of modern impact thinkers as we explore going further with our diversity, equity, and inclusion efforts. We’ll be challenging current practices, discussing the harm that’s still projected in our missions, how to value all people (not just your big donors!), building cultures of belonging, and understanding how to go beyond basic education and check-the-box diversity trainings. Everyone has a role to play in this conversation.
Responsive fundraising puts the donor at the center of fundraising and grows giving through personalized donor journeys that respond to the needs of each individual.
But how do you tactically implement the responsive approach into your fundraising? In this workshop, we’ll show you step-by-step how to take the responsive fundraising methodology and begin implementing it into your Virtuous CRM.
Plus, you’ll walk away with a practical checklist to help you get started right away and begin moving the needle on generosity.
Donor journeys all begin with one thing – the first gift to your organization. This is the most important time for you to begin to build a strong, mutually beneficial relationship with them. And the easiest, most effective way to do this is by using a new donor welcome series!
But nonprofit teams often feel stuck when it comes to sitting down, making the communications plan, and creating the email content. We tell ourselves that we need to come up with the perfect message timing, or we’re worried that our content not only won’t convert – we’ll annoy our new donors, and they’ll unsubscribe. Although we know a new donor welcome series is the right move, we decide it’s better to do nothing at all.
This session will bust those myths and guide you through the process of creating a highly effective email welcome series that will help you build strong relationships with your new supporters. We’ll cover everything from crafting compelling welcome messages to structuring a series that keeps donors engaged and motivated to give.
Nonprofit digital strategist and technology coach Maureen Wallbeoff will share her tips, tricks, and best practices for creating a welcome series that drives engagement and inspires action.
Don’t miss this opportunity to improve your donor retention rates and build a strong foundation for your fundraising efforts – in just 30 minutes!
What is a responsive fundraiser? What does it mean to be a fundraiser who thinks differently about generosity, who dares to innovate and listen and work relentlessly to make the world, or their corner of it, just that much better?
Because some days it’s hard – really hard – when you’re mired in the day-to-day of meetings and deadlines and texts that ask if you saw the Slack that was following up on the email?
Maybe the first step in being a responsive fundraiser is to be generous…with yourself.
Before we step away from this space, let’s take time to remember our Why, dig into CRQs (Cage Rattling Questions), and explore the awesome power of the missions we serve – the Big Hairy Audacious Goals that might, they JUST MIGHT, change the world. And how lucky are we in getting to be a part of that.
Together we’ll put on our own masks before going back out there helping others. Let’s celebrate the unique wonderfulness that is – you.
We need to see our mission as a serious stewardship to make our world better—and your individual voice, story, experience, and ideas are an important thread of that story.
Join this panel of modern impact thinkers as we explore how to become a change agent for your mission and the causes that matter to you.
Meet us the Main Stage as we close out the 2023 Responsive Nonprofit Summit, and give you a sneak peek for what’s to come.
That’s a wrap for the Responsive Nonprofit Summit. Tune into this backstage conversation as we share the biggest moments and top takeaways learned throughout the summit.
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