The Only Responsive CRM

The Superior Blackbaud Raiser's Edge Alternative

Virtuous is designed for growth. The platform is intuitive and easy to learn, but integrated marketing and automation tools sets it apart from the competition.

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Virtuous is the recognized leader for mid-sized and large nonprofits

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G2 Summer 2024 Award
G2 Summer 2024 Award
G2 Summer 2024 Award
G2 Award for Virtuous

Former Blackbaud users love Virtuous

Why Users Prefer Virtuous Over Blackbaud

According to ratings provided by G2

Why Users Prefer Virtuous Over Blackbaud
Virtuous
Blackbaud
Overall Rating
Overall Rating
Ease of use
Ease of use 8.5 7.4
Quality of support
Quality of support 8.4 7.5
Automation
Automation 8.2 6.4
Reporting
Reporting 8.2 6.7
Customization
Customization 8.2 6.5
Email marketing
Email marketing 8.7 6.1
Has the product been a good partner in doing business?
Has the product been a good partner in doing business? 8.8 7.6

Top 5 reasons to choose Virtuous over Blackbaud

1. Fully integrated, best-in-class marketing tools

Where Blackbaud Raiser's Edge Misses the Mark

Today’s nonprofits need a more dynamic nonprofit CRM that goes beyond just collecting and storing data. Leveraging Raiser’s Edge fundraising and marketing tools means adding Luminate and exporting to another tool. The result is more costs and a disconnected donor experience.

Where Virtuous Exceed Expectations

Virtuous offers a suite of built-in email and marketing tools for a responsive multichannel experience—all without the additional cost. Plus, our automation tools enable you to create donor journeys that you set up once and then monitor and adjust as needed.

2. True automation that works even when you're not.

Where Blackbaud Raiser's Edge Misses the Mark

While Raiser’s Edge promotes automation capabilities, it only offers task automation, which means you’re still spending a chunk of time on administrative tasks.

Where Virtuous Exceed Expectations

With built-in automation tools, Virtuous quickly becomes the cheapest employee you’ll ever hired. Organizations that switched to Virtuous say that they have dramatically cut down their admin work while providing donors with a real-time, personalized experience based on donor behavior.  

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3. Experience high-touch customer support with minimal wait times.

Where Blackbaud Raiser's Edge Misses the Mark

Being a fundraiser necessitates a certain level of tech-savviness, which means you need a reliable and responsive tech partner. Despite Blackbaud’s decades-long presence in the industry, its customer support is notoriously lackluster, with long wait times and delayed responses.

Where Virtuous Exceed Expectations

At Virtuous, we believe in the value of our partnership. That’s why every organization we work with gets a designated account manager. This dedicated support means you have a consistent point of contact who will respond promptly to your unique needs.

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4. Best-in-class data protection at every step.

Where Blackbaud Raiser's Edge Misses the Mark

As cybercriminals become more sophisticated, you need a nonprofit CRM that prioritizes compliance and security. Unfortunately, Blackbaud’s lax data security measures led to the compromise of millions of donor records.

Where Virtuous Exceed Expectations

Ensuring the safety and security of your donor data is our highest priority, which is why we run entirely on the Microsoft Azure Cloud Platform. As such, we have above industry-standard compliances and certifications, such as SOC 1, 2, and 3, PCI, and HIPAA.

Virtuous BI scalability

5. A user-friendly and customizable UI tailored for every member of your organization.

Where Blackbaud Raiser's Edge Misses the Mark

RE7 is the discontinued version of Raiser’s Edge. While Blackbaud now promotes NXT, it still has usability issues. Staff often get frustrated as changes in RE7 don’t always sync with the NXT view and vice versa, causing confusion and inefficiency.

Where Virtuous Exceed Expectations

Virtuous’ user-friendly interface can be customized to suit any team member’s needs. With resources like Virtuous Academy, new users can quickly learn the basic functionalities and get up to speed in no time.

Virtuous Nonprofit CRM

Virtuous Academy Breaks Down Silos for North Central University

“The Virtuous Academy changed everything for us. Now we don’t have just one specialized person for all things CRM—everyone can access it.”

David Duxbury

Associate Director of Advancement, North Central University

Virtuous helps you...

Increase team efficiency

Streamline processes with automation and efficient reporting.

Increase giving by 36%

Deliver personalized experiences to engage your donors.

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Get a clear view of your data

Leverage metrics for accelerated fundraising and growth.

Gain Better Insights

A modern, user-friendly CRM that empowers all users.

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Top Fundraising Leaders Recommend Virtuous

Nonprofit CRM Checklist

The comprehensive guide to maximize your donor software.

Understand, analyze, and identify your ideal CRM.
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Grow generosity with Virtuous

Virtuous is the responsive fundraising software platform proven to help nonprofit organizations increase generosity by serving all donors personally, no matter their gift size.

“Virtuous truly understands nonprofits and the importance of our mission. And their open access to data and built-in custom reports gave us access to the data we need.”
Todd Shinabarger
Chief Information Officer