Contents

How Data and Tech Can Deepen Donor Relationships at Scale with Stephen Boudreau & Erik Tomalis

In this episode of The Responsive Lab, co-hosts Carly Berna and Scott Holthaus sit down with Stephen Boudreau and Erik Tomalis from Avid to explore how fundraisers can actually use their data to drive meaningful action.

From demystifying AI to scaling human relationships with technology, this conversation dives into the real challenges facing fundraisers today and how teams can stop drowning in spreadsheets and start making decisions with confidence. Erik shares lessons from 5,000+ donor visits and how tech can enable deeper generosity, while Stephen explains why the best fundraising teams are shifting from being data hoarders to decision-makers.

Plus, they introduce Avid, a new fundraising operating system that helps nonprofits aggregate data, visualize insights, identify audiences, and deploy campaigns, all without replacing your existing tools.

Learn more about Avid at https://www.avidai.com/ 

Listen Now

Learn More

The Responsive Lab is brought to you by Virtuous.

Virtuous is a software company committed to helping nonprofits grow generosity. Virtuous believes that generosity has the power to create profound change in the world and in the heart of the giver. With that in mind, it’s their mission to move the needle on global generosity by helping nonprofits better connect with and inspire their givers. Learn more about Virtuous and download your free Nonprofit CRM Checklist at virtuous.org/crmchecklist

author avatar
Riley Young

What you should do now

Below are three ways we can help you begin your journey to building more personalized fundraising with responsive technology.

See the Virtuous platform in action.  Schedule a call with our team for personalized answers and expert advice on transforming your nonprofit with donor management software.

Download our free Responsive Maturity Model and learn the 5 steps to more personalized donor experiences.

If you know another nonprofit pro who’d enjoy reading this page, share it with them via Email, Linkedin, Twitter, or Facebook.

The Responsive Maturity Model
5 Steps to More Personalized Donor Experiences
Get Responsive Fundraising Tips
Get updates delivered directly to your inbox.

Summarize with AI

Building Product-Centered Donor Experiences

Building Product-Centered Donor Experiences

TL;DR: Product-centered donor experiences treat donors with the same care a great company gives its best customers, built around two questions: is this relevant to them, and does it deliver…
What is a Good Donor Retention Rate for 2026?

What is a Good Donor Retention Rate for 2026?

TL;DR The donor retention rate measures how many donors from last year gave again this year, and the sector average sits at 54.73% in 2026. Top-performing nonprofits retain nearly 7…
How to Build a Brand That Drives Long-Term Fundraising Growth

How to Build a Brand That Drives Long-Term Fundraising Growth

TL;DR: Nonprofit brand strategy has to come before fundraising, not after it. Joni & Friends flipped their budget to 60% brand awareness and 40% fundraising to fuel long-term growth. Internal…

Grow generosity with Virtuous

Virtuous is the responsive fundraising software platform proven to help nonprofit organizations increase generosity by serving all donors personally, no matter their gift size.

“Virtuous truly understands nonprofits and the importance of our mission. And their open access to data and built-in custom reports gave us access to the data we need.”
Todd Shinabarger​
Chief Information Officer