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June 4-5, 2025

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The Responsive Nonprofit Summit June 4-5, 2025

Responsive Nonprofit Summit • Free + Virtual

March 11-12, 2026

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Contents

Fixing What’s Broken in Nonprofit Email Marketing with Katelyn Baughan

In this episode of The Responsive Lab, Katelyn Baughan from KB Digital joins co-hosts Scott Holthaus and Carly Berna to uncover what’s broken in nonprofit email marketing and how to fix it.

From donor retention challenges to the pitfalls of “spray and pray” messaging, Katelyn shares practical ways to move from broadcasting to relationship-building. Learn how to create a high-impact donor welcome series, set up automations that actually save time, and test your way into more effective fundraising emails.

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The Responsive Lab is brought to you by Virtuous.

Virtuous is a software company committed to helping nonprofits grow generosity. Virtuous believes that generosity has the power to create profound change in the world and in the heart of the giver. With that in mind, it’s their mission to move the needle on global generosity by helping nonprofits better connect with and inspire their givers. Learn more about Virtuous and download your free Nonprofit CRM Checklist at virtuous.org/crmchecklist

author avatar
Riley Young

What you should do now

Below are three ways we can help you begin your journey to building more personalized fundraising with responsive technology.

See the Virtuous platform in action.  Schedule a call with our team for personalized answers and expert advice on transforming your nonprofit with donor management software.

Download our free Responsive Maturity Model and learn the 5 steps to more personalized donor experiences.

If you know another nonprofit pro who’d enjoy reading this page, share it with them via Email, Linkedin, Twitter, or Facebook.

The Responsive Maturity Model
5 Steps to More Personalized Donor Experiences
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How to Build Capital Campaigns Around Real Donor Conversations

How to Build Capital Campaigns Around Real Donor Conversations

TL;DR: Comprehensive nonprofit campaigns should cover people, programs, spaces, and the future. Preparation is ongoing, not a one-time event. Qualifying donors well is the single biggest predictor of success. AI…
Building Trust with Donors Through Better Impact Measurement with Sonja Schappert Howden

Building Trust with Donors Through Better Impact Measurement with Sonja Schappert Howden

Learn how fundraisers can move beyond outputs and communicate real, donor-centered impact with Sonja Howden of Seed Impact on The Responsive Lab.
Building a Relationship-First Fundraising Culture with Marc Stein

Building a Relationship-First Fundraising Culture with Marc Stein

How relationship-first fundraising drives trust, retention, and major gift growth at scale… insights from Marc Stein of Jews for Jesus.

Grow generosity with Virtuous

Virtuous is the responsive fundraising software platform proven to help nonprofit organizations increase generosity by serving all donors personally, no matter their gift size.

“Virtuous truly understands nonprofits and the importance of our mission. And their open access to data and built-in custom reports gave us access to the data we need.”
Todd Shinabarger
Chief Information Officer