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Contents

How Virtuous Can Help Eliminate Chaos and Frustration in Major Donor Management

Managing relationships with major donors can often feel like juggling too many tasks at once. Traditional approaches to major donor management, characterized by impersonal mass communications, a “one-size-fits-all” strategy, and disconnected efforts, are simply no longer effective. In a world where donors want to feel connected to the organizations they support, it may feel like an unreachable goal for you and your team to make that personal connection every single time—especially if you don’t have the sizable staffing and resources that other organizations have.

Thankfully, Virtuous offers a solution that helps nonprofits simplify their major donor management efforts, build stronger relationships with their donors, and ultimately drive better results—and without having to scale up their donor relations team.

In this article, we’ll explore how Virtuous can help eliminate chaos and frustration and ultimately transform how your organization connects with its donors.

The Changing Landscape of Fundraising

In today’s world, giving is personal. Modern donors expect to feel connected to the causes they support and increasingly prefer organizations that offer personalized experiences tailored to their interests and behaviors. The traditional “spray and pray” model, where nonprofits send out mass communications in the hope of securing donations, is outdated.

Instead, nonprofits must pivot toward responsive fundraising—a model where donor engagement is driven by data, automated workflows, and personalized experiences. Virtuous empowers organizations to make this shift, allowing nonprofits to focus more on fostering meaningful donor relationships and less on manual, repetitive tasks.

The Problem of Losing Donors

One of the major challenges facing nonprofits today is donor retention. In fact, nearly 50% of donors churn every year, often due to irrelevant asks, a lack of acknowledgment, or impersonal messaging.

Responsive fundraising helps address this issue by ensuring donors feel connected, acknowledged, and informed. When donors trust and believe in an organization’s mission, they are likelier to continue giving. This is where Virtuous comes in, helping nonprofits not only retain donors but also cultivate deeper, long-lasting relationships for years to come.

The Benefits of Responsive Fundraising in Major Donor Management

Organizations using Virtuous for responsive fundraising have seen significant improvements in key metrics. Some of these improvements include:

  • A 10% increase in average gift size
  • A 12% boost in donor retention
  • A 20% reduction in staff time spent on administrative tasks
  • A 10x return on investment (ROI)

These results are driven by a shift from “one-size-fits-all” tactics to personalized, data-driven donor engagement. Virtuous allows nonprofits to leverage data signals to understand what donors care about and connect with them in a way that resonates on a personal level. This kind of personal investment allows for deeper, more meaningful donor relationships.

Imagine a Better Approach to Major Donor Management

Let’s take a look at an example of how Virtuous can simplify major donor management.

Meet Stephen, a donor who attends one of your organization’s events. With Virtuous, you can quickly follow up with a personalized thank-you email and an interest survey, setting the foundation for future engagement. Within days, Stephen receives a thank-you call, followed by a text message tailored to his specific interests, and later, a donation request based on his engagement with your website.

This hyper-personalized, multi-channel approach not only strengthens Stephen’s connection to your organization but also increases the likelihood that he will continue supporting your cause.

Streamlined Donor Journeys with Less Manual Work

One of the standout features of Virtuous is the ability to automate tasks and reduce manual work for fundraising teams. Whether it’s wealth screening for potential major donors or automatically sending thank-you notes and personalized asks, Virtuous streamlines the donor journey, ensuring that every donor interaction is timely and meaningful.

For example, when a donor like Katie makes a major gift, Virtuous immediately flags her as a high-potential prospect, adds her to the major gift portfolio, and creates tasks for the team to further cultivate that relationship. All of this happens automatically, reducing the organization’s manual workload while freeing up staff to focus on high-value activities.

More than Just a CRM: A Partner for Success in Major Donor Management

Virtuous doesn’t just provide software. It was made by fundraisers for fundraisers, and works to ensure their success. With white-glove onboarding, one-on-one training, and ongoing support, nonprofits can confidently make the transition to Virtuous and fully embrace responsive fundraising.

Virtuous offers much more than basic major donor management features. It is a comprehensive fundraising platform that includes:

  • Major Donor management tools
  • Marketing automation
  • Personalized donation forms
  • Integrated payment solutions
  • Event management
  • Real-time segmentation
  • Data insights and reporting

This all-in-one platform ensures that your organization is always connected to donors, without overwhelming your team with administrative tasks.

A Path to Increased Generosity

In a world where donor expectations are rapidly evolving, nonprofits must adapt to thrive. By adopting a responsive fundraising approach with the help of Virtuous, organizations can eliminate the chaos and frustration associated with traditional major donor management methods. The result? Stronger relationships with donors, higher retention rates, and increased giving.

If you’re ready to take your major donor management to the next level, it’s time to consider Virtuous—the responsive fundraising platform that transforms how nonprofits engage with their donors.

Are you ready to find your next nonprofit CRM? Schedule a demo with Virtuous now and see how our platform can help you build stronger, more personal relationships with your donors.

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What you should do now

Below are three ways we can help you begin your journey to building more personalized fundraising with responsive technology.

See the Virtuous platform in action.  Schedule a call with our team for personalized answers and expert advice on transforming your nonprofit with donor management software.

Download our free Responsive Maturity Model and learn the 5 steps to more personalized donor experiences.

If you know another nonprofit pro who’d enjoy reading this page, share it with them via Email, Linkedin, Twitter, or Facebook.

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Virtuous is the responsive fundraising software platform proven to help nonprofit organizations increase generosity by serving all donors personally, no matter their gift size.

“Virtuous truly understands nonprofits and the importance of our mission. And their open access to data and built-in custom reports gave us access to the data we need.”
Todd Shinabarger​
Chief Information Officer