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Could Your CRM Have Done More for You This Year?

As a former fundraiser, I understand how much is asked of you. Oftentimes, you don’t have enough resources to hit your goals, and you have to rely on technology to help you. 

When you reflect on this past year, how much time, energy, and resources did you and your team spend on manual processes? Or maybe the data or system headaches you had as you tried to make sense of bad data or tools that didn’t talk to each other?

When I worked in the nonprofit space, I would often think about how we could improve the following year. Over the past year, I bet you’ve wondered if your CRM could be working harder to help you engage donors, grow fundraising, and make strategic decisions faster.

Imagine if your CRM had supported you at every step, allowing you to engage donors personally and free up time to focus on your mission.

Here are a few things I’ve seen make a huge difference with the right CRM:

Personalized Donor Journeys

Automating touchpoints, tracking donor preferences, and segmenting communications in ways that make every donor feel seen. Imagine if every message, email, or appeal was precisely targeted to where a donor is in their journey with you.

Advanced Reporting & Insights

We all know how critical it is to make data-driven decisions, especially in today’s landscape. If you’ve been held back by complicated or limited reporting, your CRM might not be giving you the full picture or leaving you guessing on how to act on trends.

Seamless Online Giving Experiences

With so many gifts happening online, creating a smooth donor experience—one that doesn’t disrupt or slow down donations—is essential. A CRM that connects seamlessly with your donation forms can make a world of difference.

Automated Workflows

From sending welcome emails to following up on pledged gifts, these workflows can save you valuable time and ensure no donor is overlooked. Imagine the hours you could reclaim if you’ve been doing this manually!

Centralized Donor Data

Having one source of truth for all your donor information—across teams, departments, and even different digital tools—brings efficiency and ensures every interaction with a donor is informed.

Why Switch?

If any of this sounds like something your current system didn’t quite accomplish for you this year, it might be time to think about a change. Technology should be lifting some of the weight off your shoulders, not adding to it.

Hear from other nonprofits just like you who have made the switch. It’s not an easy process, but the results speak for themselves.

If you’ve been stretched thin this year or weighed down by your technology, it may be time to explore what Virtuous can bring to next year’s strategy. I know it can be overwhelming to think about such a massive technological change, but now is the time not to let another year slip by without the right tools.

Carly Berna signature
Carly Berna, Director of Product Marketing, Virtuous

What you should do now

Below are three ways we can help you begin your journey to building more personalized fundraising with responsive technology.

See the Virtuous platform in action.  Schedule a call with our team for personalized answers and expert advice on transforming your nonprofit with donor management software.

Download our free Responsive Maturity Model and learn the 5 steps to more personalized donor experiences.

If you know another nonprofit pro who’d enjoy reading this page, share it with them via Email, Linkedin, Twitter, or Facebook.

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Virtuous is the responsive fundraising software platform proven to help nonprofit organizations increase generosity by serving all donors personally, no matter their gift size.

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