TL;DR:
- The Virtuous Raise Recurring Giving Dashboard shows recurring program health in one place.
- Track active givers, projected revenue, and monthly trends.
- Monitor new, cancelled, and failed gifts to spot changes.
- Dashboard data refreshes every 15 minutes.
How healthy is your recurring giving program? Are you gaining recurring donors faster than you’re losing them? And how much revenue can you expect from your current recurring gifts?
These are important questions, but finding the answers shouldn’t be complicated.
With the new Recurring Giving Dashboard in Virtuous Raise, you can see your program’s most important metrics in one place, making it easier to monitor performance, identify potential issues, and make informed decisions about your recurring giving strategy.
See the Health of Your Recurring Giving Program at a Glance
The Recurring Giving Dashboard gives you a centralized view of your recurring donors, revenue, and giving activity.
Here’s what you can track:
1. Active Recurring Givers
See how many donors currently have an active recurring gift.
The dashboard also highlights gifts in a retrying state, meaning a payment has failed and is being retried. This helps you identify recurring revenue that may be at risk.
2. Projected Annual Revenue
Want to know how much recurring revenue your organization is on track to receive?
The dashboard estimates your projected recurring giving revenue through the end of the year based on active donors’ gift amounts and schedules.
You can view projections by calendar year or fiscal year, including the option to customize your fiscal year’s starting month.
3. Monthly Revenue Trends
See how your recurring giving revenue has changed over the past 12 months.
A visual chart breaks down revenue by month, while an automatically calculated average monthly revenue gives you another way to understand your program’s performance.
Understand How Your Recurring Giving Program Is Growing
Beyond your overall program health, the dashboard helps you understand what’s happening with your recurring gifts over time.
Using the date filter, you can review activity from the last 7, 30, or 90 days, select a quarter or year-to-date view, or choose a custom date range.
Within your selected period, you can track:
- New Givers: Recurring gifts that started during the selected period.
- Canceled Gifts: Recurring gifts voluntarily canceled by donors.
- Lapsed or Failed Gifts: Gifts that are suspended or stuck in a payment retry cycle.
- Upgrades: Existing recurring gifts that increased in amount.
- Average Recurring Gift: The average gift amount across currently active recurring givers.
See New vs. Lost Recurring Givers
Are you bringing in more recurring givers than you’re losing?
The New vs. Lost Givers chart helps you answer that question with a visual comparison of new and lost recurring givers over your selected time period.
The chart automatically adjusts to show daily, weekly, or monthly trends based on your date range, making it easier to recognize patterns in your recurring giving activity.
How to Access the Recurring Giving Dashboard in Virtuous Raise
Getting started is simple:
- Open your dashboard in Virtuous Raise.
- Locate the dropdown menu on the far right.
- Select Recurring Giving.
You’ll need at least view-level permissions for Gifts & Donors to access the dashboard.
A few things to keep in mind:
- Dashboard data refreshes every 15 minutes, so recent changes may not appear immediately.
- Your fiscal year preferences are saved automatically for future visits.
Make More Informed Recurring Giving Decisions
A healthy recurring giving program starts with understanding what’s happening across your donor base.
With the new Virtuous Raise Recurring Giving Dashboard, you can monitor active givers, track revenue trends, identify at-risk gifts, and see how your program is growing, all from one place.
Ready to explore your recurring giving metrics?
Log in to Virtuous Raise and select Recurring Giving from your dashboard dropdown to get started.
FAQs
What is the Virtuous Raise Recurring Giving Dashboard?
The Virtuous Raise Recurring Giving Dashboard is a centralized view of recurring giving metrics, including active givers, projected annual revenue, and monthly giving trends.
What metrics can you track in the Recurring Giving Dashboard?
The Recurring Giving Dashboard tracks active givers, projected revenue, new and lost givers, cancelled gifts, failed gifts, upgrades, and average recurring gift amounts.
How does the Recurring Giving Dashboard calculate projected revenue?
The Recurring Giving Dashboard estimates projected annual revenue based on each active giver’s recurring gift amount and schedule, with options for calendar or fiscal year projections.
How often does the Recurring Giving Dashboard update?
The Recurring Giving Dashboard refreshes every 15 minutes, so recent changes may not appear immediately.
Where can you find the Recurring Giving Dashboard in Virtuous Raise?
You can find the Recurring Giving Dashboard in Virtuous Raise by opening the dashboard dropdown on the far right and selecting Recurring Giving.
