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AI, Empathy, and the Human Side of Nonprofit Innovation with Tim Lockie

In this episode of The Responsive Lab, Carly Berna and Scott Holthaus sit down with Tim Lockie, founder of The Human Stack and longtime nonprofit tech strategist, to dig into a bold truth: technology alone won’t save your nonprofit.

Tim unpacks why so many digital transformation efforts fall flat, and what it takes to build a culture that embraces data, AI, and change without burning out your team.

Also in this episode, Tim shares:

  • Without aligned human behavior, the best systems won’t lead to better outcomes.
  • Burnout often happens not from big changes, but from the accumulation of small ones.
  • Nonprofits need a people-first framework to truly adopt new tools.
  • There’s a big difference between individuals using AI tools and organizations making it safe and strategic.
  • The success of your tools hinges on the trust and collaboration between people.

Connect with Tim here or learn more about The Human Stack here.

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Learn More

The Responsive Lab is brought to you by Virtuous.

Virtuous is a software company committed to helping nonprofits grow generosity. Virtuous believes that generosity has the power to create profound change in the world and in the heart of the giver. With that in mind, it’s their mission to move the needle on global generosity by helping nonprofits better connect with and inspire their givers. Learn more about Virtuous and download your free Nonprofit CRM Checklist at virtuous.org/crmchecklist

Special thanks to editor and sound engineer Barry R. Hill and producer Riley Young.

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Riley Young

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Virtuous is the responsive fundraising software platform proven to help nonprofit organizations increase generosity by serving all donors personally, no matter their gift size.

“Virtuous truly understands nonprofits and the importance of our mission. And their open access to data and built-in custom reports gave us access to the data we need.”
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