Brother Bill's Helping Hand increases community involvement

The Challenge

Ineffective Communication

Before implementing Virtuous Volunteer at Brother Bill’s Helping Hand, Director of Volunteers, Courtney Cuthbert, used to spend the majority of her time communicating with volunteers on the phone or over email, trying to match our calendars for them to serve.

“Virtuous Volunteer allows me to send my volunteers to one place to see all the upcoming service projects, as well as their availability, and volunteers are able to sign-up on their own”, says Courtney.  “It eliminates the middleman and frees up more of my time to invest in the volunteers when they are here or in other aspects of our ministry.”

How We Helped

Streamline Day-to-Day Operations

Now instead of managing various volunteer calendars and connecting with volunteers through manual tasks, Courtney and her team can spend more time cultivating volunteer stewardship and continue to grow their ministry’s mission.

“Virtuous Volunteer is definitely helping with volunteer management by having all of the hours and projects for each volunteer in one place. I’m able to go in and see how many, and which, volunteers will be serving for any given project. It’s also helpful for me to pull the volunteer hours when they need me to write a letter or sign verification forms.”

Win-Win for Volunteers and Staff

Brother Bill’s Helping Hand’s volunteer staff aren’t the only ones experiencing positive results. Their volunteers are now able to easily search, find service opportunities, and easily register for upcoming shifts to help the organization. No longer do volunteers need to email or call the volunteer office to inquire about available opportunities. Volunteers are now able to register for available opportunities, create recurring reminders, and be able to upload important documents – all before their shift begins.