[Podcast] Kendra Jeffreys: Fostering a culture of innovation & continuous improvement

Kendra Jeffreys is the Sr. Director of US Operations at Mission to the World. This week, Kendra joined the podcast to discuss innovation, change management, and fostering a culture of continuous improvement at nonprofits.

I always say this to my team: ‘Start at the end first. I want know your desired future state. Where do you want to be?’ And then we’re going to figure out how to get there.

Additional highlights from this episode include:

  • Soliciting feedback from your team with a listening posture
  • Maintaining a curious and innovative culture internal
  • Tips and tricks to keep your team motivated
  • Focusing on relationships and celebrating successes to build team unity

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