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[Podcast] Kendra Jefferys on Fostering a Culture of Continuous Improvement

 

Kendra Jeffreys is the Sr. Director of US Operations at Mission to the World. This week, Kendra joined the podcast to discuss innovation, change management, and fostering a culture of continuous improvement at nonprofits.

I always say this to my team: ‘Start at the end first. I want know your desired future state. Where do you want to be?’ And then we’re going to figure out how to get there.

Additional highlights from this episode include:

  • Soliciting feedback from your team with a listening posture
  • Maintaining a curious and innovative culture internal
  • Tips and tricks to keep your team motivated
  • Focusing on relationships and celebrating successes to build team unity

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Grow generosity with Virtuous

Virtuous is the responsive fundraising software platform proven to help nonprofit organizations increase generosity by serving all donors personally, no matter their gift size.

“Virtuous truly understands nonprofits and the importance of our mission. And their open access to data and built-in custom reports gave us access to the data we need.”
Todd Shinabarger​
Chief Information Officer