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[Podcast] Kendra Jefferys on Fostering a Culture of Continuous Improvement

 

Kendra Jeffreys is the Sr. Director of US Operations at Mission to the World. This week, Kendra joined the podcast to discuss innovation, change management, and fostering a culture of continuous improvement at nonprofits.

I always say this to my team: ‘Start at the end first. I want know your desired future state. Where do you want to be?’ And then we’re going to figure out how to get there.

Additional highlights from this episode include:

  • Soliciting feedback from your team with a listening posture
  • Maintaining a curious and innovative culture internal
  • Tips and tricks to keep your team motivated
  • Focusing on relationships and celebrating successes to build team unity
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