Our white glove implementation process puts the majority of data migration heavy lifting on our team, so that your team can focus on change management and preparing each of your teams for using and growing in Virtuous.
Your Onboarding Success Coach will be your main point of contact for implementation and ensure your team has what they need to be successful.
The Virtuous Data Migration team has worked with all of the standard CRM and Donor Software platforms.
Many of our team members previously worked at nonprofits – and they will provide best practices for successful data migration and software adoption along the way.
“Outstanding customer service! In 30 years of fundraising leadership I have never seen this level of service from a nonprofit technology partner.”
As part of your implementation, our expert team of Product Trainers will provide hands-on, workshop-style live training for your team to ensure your users are comfortable with the Virtuous platform and processes.
We also offer a robust Academy and Certification Program, as well additional Playbooks, Summits and learning opportunities designed to give our users the training and insights they need to be successful over time.
“Virtuous is the perfect tool for us. Making this change to our nonprofit CRM enabled us to connect with givers in new and meaningful ways and have a greater impact on the community.”
Our team is committed to create both happy Virtuous users AND increased generosity for your organization. Your Virtuous Account Manager will schedule regular check-ins with your team to ensure that you are getting to most out of your Virtuous investment and making the necessary adjustments to hit your fundraising goals.
In addition, our Technical Support Team is available to answer any questions that your team might have, as well as provide expert guidance on the best way to get what you need using Virtuous best practices.