{"id":21828,"date":"2020-03-16T16:59:11","date_gmt":"2020-03-16T16:59:11","guid":{"rendered":"https:\/\/virtuous.org\/raise\/2020\/03\/16\/fundraising-during-a-crisis\/"},"modified":"2020-03-16T16:59:11","modified_gmt":"2020-03-16T16:59:11","slug":"fundraising-during-a-crisis","status":"publish","type":"post","link":"https:\/\/virtuous.org\/raise\/fundraising-during-a-crisis\/","title":{"rendered":"Fundraising During a Crisis"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><h3><span style=\"font-weight: 400\"><span>Coronavirus disease (COVID-19)<\/span> is a growing threat to nonprofits who rely on public events and to drive fundraising. But your nonprofit doesn\u2019t have to be a victim! Here are some thoughts on how to fight coronavirus with giving.\u00a0<\/span><\/h3>\n<p>The reality of the dangers posed by the Coronavirus are unavoidable.\u00a0 And while there are steps to take to try and protect ourselves and others, nonprofits also need to take a step back and think about how to best serve their donors during this distinct time in our history.<\/p>\n<p><span style=\"font-weight: 400\">One of the biggest problems, of course, is that we don\u2019t have much information about this new threat.<\/span><\/p>\n<p><span style=\"font-weight: 400\">We certainly know <\/span><span style=\"font-weight: 400\">it\u2019s highly infectious and likes to travel.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">We also know, as with any influenza virus, the risk of infection and harm is much higher among vulnerable populations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Unfortunately, many donors fit in the category of those most vulnerable to the disease as they <a href=\"https:\/\/doublethedonation.com\/tips\/matching-grant-resources\/nonprofit-fundraising-statistics\/#donations\" target=\"_blank\" rel=\"noopener noreferrer\">tend to be older<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400\">This means lots of nonprofits are canceling their public events to protect the people they care about.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Even religious institutions like churches, synagogues, and mosques are canceling services and prayers to keep their people safe.<\/span><\/p>\n<h3>But safety comes at a price.<\/h3>\n<p><span style=\"font-weight: 400\">For nonprofits who rely on banquets, services, galas, clubs, and walks to raise donors for their causes\u2014canceling gatherings means losing precious income.<\/span><\/p>\n<p><span style=\"font-weight: 400\">So how can you keep your donors safe while minimizing the impact?<\/span><\/p>\n<h2><span style=\"font-weight: 400\">1. Show your care.<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Showing that you care about your donors during this pandemic exemplifies what <\/span><a href=\"https:\/\/virtuous.org\/raise\/fighting-the-inertia-of-everything-in-your-life\/\"><span style=\"font-weight: 400\">responsive fundraising<\/span><\/a><span style=\"font-weight: 400\"> means.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Responsive fundraising means putting your donor at the center of fundraising.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Normally, this means that you need to craft your communications according to your donor&#8217;s preferences, rather than your own.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">But during times of crisis like COVID-19, it means literally putting their welfare above your own.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can show your donors how much you care by posting public service announcements telling them\u2026<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">How seriously you\u2019re taking the threat,<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">What steps you\u2019re taking to mitigate the risk of your donors getting infected, and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">How canceling or postponing your public events helps protect your donors.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">The main idea here is something like this:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><strong><i>Don\u2019t Say\u2026<\/i><\/strong><\/td>\n<td><b><i>Say<\/i><\/b><b>\u2026<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400\">\u201cDue to the coronavirus pandemic, we\u2019re canceling our annual gala.\u201d<\/span><\/td>\n<td><span style=\"font-weight: 400\">\u201cWe care deeply for you and your health, which is why we\u2019ve chosen to postpone our annual gala.\u201d<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400\">Make sure you\u2019re showing them how much you care.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Above all, avoid any language in your communications that would make them feel that somehow you\u2019re unhappy to do whatever it takes to keep your donors safe.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">2. Be helpful.<\/span><\/h2>\n<p><span style=\"font-weight: 400\">After demonstrating you&#8217;re doing everything in your power to protect your donors, I recommend giving them a list of things they can do to stay safe.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Why not share the following helpful <\/span><a href=\"https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/about\/prevention.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fabout%2Fprevention-treatment.html\"><span style=\"font-weight: 400\">information from the CDC?<\/span><\/a><\/p>\n<h3><b><img decoding=\"async\" class=\"wp-image-5943 alignnone\" src=\"https:\/\/virtuous.org\/raise\/wp-content\/uploads\/2024\/03\/Screen-Shot-2020-03-16-at-11.03.45-AM-150x150.png\" alt=\"\" width=\"101\" height=\"100\" \/><\/b>Clean your hands often<\/h3>\n<ul>\n<li style=\"font-weight: 400\"><b>Wash your hands<\/b><span style=\"font-weight: 400\"> often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.<br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">If soap and water are not readily available,\u00a0<\/span><b>use a hand sanitizer that contains at least 60% alcohol<\/b><span style=\"font-weight: 400\">. Cover all surfaces of your hands and rub them together until they feel dry.<br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Avoid touching<\/b><span style=\"font-weight: 400\">\u00a0<\/span><b>your eyes, nose, and mouth<\/b><span style=\"font-weight: 400\">\u00a0with unwashed hands.<\/span><\/li>\n<\/ul>\n<h3><b><img decoding=\"async\" class=\"alignnone wp-image-5944\" src=\"https:\/\/virtuous.org\/raise\/wp-content\/uploads\/2024\/03\/Screen-Shot-2020-03-16-at-11.03.56-AM-150x150.png\" alt=\"\" width=\"100\" height=\"95\" \/><\/b>Avoid close contact<\/h3>\n<ul>\n<li style=\"font-weight: 400\"><b>Avoid close contact<\/b><span style=\"font-weight: 400\">\u00a0with people who are sick<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Put\u00a0<\/span><b>distance between yourself and other<\/b><span style=\"font-weight: 400\">\u00a0<\/span><b>people<\/b><span style=\"font-weight: 400\">\u00a0if COVID-19 is spreading in your community. This is especially important for\u00a0<\/span><a href=\"https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/specific-groups\/high-risk-complications.html\"><span style=\"font-weight: 400\">people who are at higher risk of getting very sick<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/li>\n<\/ul>\n<h3><b><img decoding=\"async\" class=\"alignnone wp-image-5945\" src=\"https:\/\/virtuous.org\/raise\/wp-content\/uploads\/2024\/03\/Screen-Shot-2020-03-16-at-11.04.16-AM-150x150.png\" alt=\"\" width=\"100\" height=\"98\" \/><\/b>Stay home if you\u2019re sick<\/h3>\n<ul>\n<li style=\"font-weight: 400\"><b>Stay home<\/b><span style=\"font-weight: 400\">\u00a0if you are sick, except to get medical care. Learn\u00a0<\/span><a href=\"https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/about\/steps-when-sick.html\"><span style=\"font-weight: 400\">what to do if you are sick<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/li>\n<\/ul>\n<h3><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5946\" src=\"https:\/\/virtuous.org\/raise\/wp-content\/uploads\/2024\/03\/Screen-Shot-2020-03-16-at-11.04.28-AM-150x150.png\" alt=\"\" width=\"100\" height=\"99\" \/><\/b>Cover coughs and sneezes<\/h3>\n<ul>\n<li style=\"font-weight: 400\"><b>Cover your mouth and nose<\/b><span style=\"font-weight: 400\">\u00a0with a tissue when you cough or sneeze or use the inside of your elbow.<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Throw used tissues<\/b><span style=\"font-weight: 400\">\u00a0in the trash.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Immediately\u00a0<\/span><b>wash your hands<\/b><span style=\"font-weight: 400\">\u00a0with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.<\/span><\/li>\n<\/ul>\n<h3><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5947\" src=\"https:\/\/virtuous.org\/raise\/wp-content\/uploads\/2024\/03\/Screen-Shot-2020-03-16-at-11.04.35-AM-150x150.png\" alt=\"\" width=\"100\" height=\"95\" \/><\/b>Wear a facemask if you are sick<\/h3>\n<ul>\n<li style=\"font-weight: 400\"><b>If you are sick:<\/b><span style=\"font-weight: 400\">\u00a0 You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider\u2019s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room.\u00a0<\/span><a href=\"https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/about\/steps-when-sick.html\"><span style=\"font-weight: 400\">Learn what to do if you are sick.<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><b>If you are NOT sick:\u00a0<\/b><span style=\"font-weight: 400\">You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.<\/span><\/li>\n<\/ul>\n<h3><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5948\" src=\"https:\/\/virtuous.org\/raise\/wp-content\/uploads\/2024\/03\/Screen-Shot-2020-03-16-at-11.04.44-AM-150x150.png\" alt=\"\" width=\"100\" height=\"94\" \/><\/b>Clean and disinfect<\/h3>\n<ul>\n<li style=\"font-weight: 400\"><b>Clean AND disinfect\u00a0<\/b><a href=\"https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/community\/home\/cleaning-disinfection.html\"><b>frequently touched surfaces<\/b><\/a><b>\u00a0daily<\/b><span style=\"font-weight: 400\">. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.<\/span><\/li>\n<li style=\"font-weight: 400\"><b>If surfaces are dirty, clean them:<\/b><span style=\"font-weight: 400\"> Use detergent or soap and water prior to disinfection.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">If you\u2019re thinking that every other nonprofit is doing this\u2014then that\u2019s even more of a reason to do it!<\/span><\/p>\n<p><span style=\"font-weight: 400\">You don\u2019t want to be the only organization in your donors\u2019 life that isn\u2019t being helpful.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Silence means, <\/span><i><span style=\"font-weight: 400\">I don\u2019t care<\/span><\/i><span style=\"font-weight: 400\">\u2026\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">And that\u2019s the last thing you want to say to your donors.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">3. Remind them of the cause.<\/span><\/h2>\n<p><span style=\"font-weight: 400\">After you\u2019ve demonstrated care and lent a helping hand, it\u2019s time to remind your donor that they are still at the heart of the mission you serve.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Orphan children still need to eat.<\/span><\/p>\n<p><span style=\"font-weight: 400\">People still need to hear your message.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The polar ice caps are still melting.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Whatever your cause is, the need and urgency is still there.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Yet it\u2019s hard for donors to see why they should give when they\u2019ve got their own safety to worry about.<\/span><\/p>\n<p><span style=\"font-weight: 400\">This is where you must remind them how much their donations are needed to keep the cause alive.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">4. Invite them to give safely\u2013online!<\/span><\/h2>\n<p><span style=\"font-weight: 400\">When you make the case that your cause is worth supporting, you must also give them a way to give safely through your <\/span><a href=\"https:\/\/virtuous.org\/raise\/is-your-giving-page-optimized\/\"><span style=\"font-weight: 400\">online giving page<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Try setting up a landing page just for giving safely during the coronavirus outbreak. <\/span><span style=\"font-weight: 400\">Allow donors to demonstrate that they\u2019re not giving up on the things they care about the most.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The truth is your donors still care.\u00a0 So make sure they know you care about them too.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Coronavirus disease (COVID-19) is a growing threat to nonprofits who rely on public events and to drive fundraising. 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