{"id":21749,"date":"2019-06-25T19:43:22","date_gmt":"2019-06-25T19:43:22","guid":{"rendered":"https:\/\/virtuous.org\/raise\/2019\/06\/25\/closing-the-distance-to-your-donor\/"},"modified":"2019-06-25T19:43:22","modified_gmt":"2019-06-25T19:43:22","slug":"closing-the-distance-to-your-donor","status":"publish","type":"post","link":"https:\/\/virtuous.org\/raise\/closing-the-distance-to-your-donor\/","title":{"rendered":"Closing the Distance Between You and Your Donors"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><h3>At the heart of fundraising is a relationship. Not with a dollar, but with a donor.<\/h3>\n<p>And so the wider the distance between you and your donor, the more difficult and impersonal it will be to ask for help.<\/p>\n<p>In the world online fundraising, closing that distance actually means that we need to go beyond digital. <span>Here\u2019s how.<\/span><\/p>\n<p><span>Just recently one of the most famous endurance races occurred in <\/span><a href=\"https:\/\/www.dailycamera.com\/2019\/06\/07\/ironman-boulder-returns-sunday-bringing-with-it-1300-plus-participants-area-road-closures\/\"><span>Boulder, Colorado<\/span><\/a><span>. <\/span><\/p>\n<p><a href=\"https:\/\/en.wikipedia.org\/wiki\/Ironman_Triathlon\"><span>The Ironman Triathlon<\/span><\/a><span> is largely considered one of the toughest endurance challenges on the planet. Competitors have to swim 2.4 miles, bike 112 miles, and if that wasn&#8217;t enough &#8212; they cap it off with a jaunty 26.2 mile run (also known as a marathon).<\/span><\/p>\n<p>Even typing that is exhausting.<\/p>\n<p><span>The training these athletes endure to compete is brutal<span>\u2014<\/span>and the day of the race is even crazier. Competitors have only 17 hours to complete the entire triathlon! <\/span><\/p>\n<p><span>But being the kind of guy that is always looking for the story inside the story&#8230; I can&#8217;t help but notice that while there are actually three very different chapters in this race\u2060\u2014swimming, biking, and running \u2060\u2014there is only one final goal. <\/span><\/p>\n<p><span>Reach the finish line.<\/span><\/p>\n<p><span>The specific activity of the triathlete will change throughout the event, <\/span><i><span>but the objective is the same.<\/span><\/i><\/p>\n<p><span>Close the distance between you and the finish line.<\/span><\/p>\n<p><span>This is true for fundraising too. But the \u201cfinish line\u201d is your donor.<\/span><\/p>\n<p><span>Not the money.<\/span><\/p>\n<h3><span>The Objective of Fundraising<\/span><\/h3>\n<p><span>In fundraising there is always a specific financial goal. Everyone is focussed on meeting or beating <em>a number<\/em>. <\/span><\/p>\n<p><span>But if that\u2019s your goal every time you reach out to your donor, you&#8217;ll lose.<\/span><\/p>\n<p><span>It might seem like I\u2019m splitting hairs, but follow me on this.<\/span><\/p>\n<p><span>The goal of the Ironman athlete is to complete the triathlon. But as they put one foot in front of the other, their <em>immediate objective<\/em> becomes far more focussed.\u00a0<\/span><\/p>\n<p><span>That objective<\/span><span> is to shorten the distance between them and the finish line as quickly as possible. <\/span><span>By closing the distance, they move closer and closer to their goal.<\/span><\/p>\n<p><span>In the same way, your immediate goal in online fundraising is not to get money, but to shorten the distance between you and your donor.<\/span><\/p>\n<h3><span>Shorten the emotional distance.<\/span><\/h3>\n<p><span>First things first, you need to shorten the emotional distance between you and your donor. <\/span><\/p>\n<p><span>You\u2019ve got to get them to care. They need to feel a deep urgency to join in the work, the project, or the cause.<\/span><\/p>\n<p><span>Most of the time, you are not competing against another nonprofit for their charitable dollars. <\/span><\/p>\n<p><span>You\u2019re competing against apathy. You\u2019re competing against routine. <\/span><\/p>\n<p><span>So be sure to tell the stories of how donors are making a difference through their gifts. Tell stories that demonstrate the need you\u2019re trying to solve. Put the donor at the center of your story and let them know they are indispensable.\u00a0<\/span><\/p>\n<p><span>And don\u2019t be afraid to use emotive language to describe the situations and needs. <\/span><\/p>\n<p><span>The need is real! And the donor\u2019s gift is exactly what can meet that need.<\/span><\/p>\n<h3><span>Shorten the intellectual distance.<\/span><\/h3>\n<p><span>Secondly, you\u2019ve got to shorten the intellectual distance between you and your donor.<\/span><\/p>\n<ul>\n<li><span>Why do you need the money? <\/span><\/li>\n<li><span>How will you use it?<\/span><\/li>\n<li><span>Does your program strategy make sense?<\/span><\/li>\n<li><span>Does your donor understand the problem clearly?<\/span><\/li>\n<li><span>Do they understand your solution clearly?<\/span><\/li>\n<\/ul>\n<p><b>Few donors will give you money if they don\u2019t understand how their gift is going to make a difference. <\/b><\/p>\n<p><span>You\u2019ve got to close the intellectual gap and explain how a financial gift will make the impact the donor wants to see.<\/span><\/p>\n<h3><span>Shorten the distance for them in the convenience of giving.<\/span><\/h3>\n<p><span>Finally, you\u2019ve got to make the next step\u2060\u2014the act of giving\u2060\u2014as clear and as convenient as possible.<\/span><\/p>\n<p><span>Shorten the distance between when they first click on the donate button to when their gift is processed. Make it fast, simple, and intuitive.<\/span><\/p>\n<p><span>We\u2019ve seen over and over again how clunky, confusing interfaces repel donors away. <\/span><\/p>\n<p><span>They don\u2019t know what to do. They don\u2019t know how long the process will take. They don\u2019t know if they can trust the system.<\/span><\/p>\n<p><span>This is where RaiseDonors really shines. <\/span><\/p>\n<p><span>We make sure that donors feel confident by removing friction from online giving, while at the same time assuring them with <\/span><a href=\"https:\/\/virtuous.org\/raise\/encrypted-parameters-security-and-convenience-for-your-giving-pages\/\"><span>cutting-edge online security measures<\/span><\/a><span>.<\/span><\/p>\n<h3>Stay close to your donor.<\/h3>\n<p><span>Of course, you should never lose sight of your financial targets. <\/span><\/p>\n<p><span>But when you\u2019re crafting your fundraising\u00a0 strategy, keep in mind that the immediate goal always needs to be to shorten the distance between you and your donor.<\/span><\/p>\n<p><span>Stay close to them, and they\u2019ll stay close to you. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At the heart of fundraising is a relationship. Not with a dollar, but with a donor. And so the wider the distance between you and your donor, the more difficult [&hellip;]<\/p>\n","protected":false},"author":118,"featured_media":21750,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","om_disable_all_campaigns":false,"footnotes":""},"categories":[817],"tags":[],"types":[],"ppma_author":[816],"class_list":["post-21749","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-donor-relationships","author-stephen-boudreauvirtuous-org"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"At the heart of fundraising is a relationship. Not with a dollar, but with a donor. And so the wider the distance between you and your donor, the more difficult and impersonal it will be to ask for help. 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