In this episode of The Responsive Lab, hosts Carly Berna and Scott Holthaus sit down with Brynne Krispin, founder of Cause Fokus, to talk about the power of an empathy-driven social strategy and how nonprofits can use content and platforms like LinkedIn and Instagram to foster trust, connection, and long-term donor retention.
Brynne brings a decade of nonprofit social media experience — including her time at IJM — and explains how she pivoted toward empathy-based storytelling after realizing traditional tactics weren’t cutting it. She shares how activating the personal profiles of nonprofit leaders, using emotional storytelling even when limited by privacy, and showing up with consistency can all work together to increase engagement and deepen donor loyalty.
Claim your special listener discount on Brynne’s brand-new ebook, Read the Room: Why Empathy is the Secret Sauce in Successful Branding. Get 50% off with the code VIRTUOUS here.
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The Responsive Lab is brought to you by Virtuous.
Virtuous is a software company committed to helping nonprofits grow generosity. Virtuous believes that generosity has the power to create profound change in the world and in the heart of the giver. With that in mind, it’s their mission to move the needle on global generosity by helping nonprofits better connect with and inspire their givers. Learn more about Virtuous and download your free Nonprofit CRM Checklist at virtuous.org/crmchecklist.
